Spreading even more joy during the holiday season, Vi has unveiled today an exclusive festive promotion for its prepaid clientele called ‘Recharge & Fly,’ in partnership with EaseMyTrip. As a part of this offer, Vi subscribers who recharge via the Vi App from September 26th to September 30th, 2023, will have the opportunity to win a complimentary flight ticket every hour, with a value of up to ₹5,000. Alternatively, users can also secure a ₹5,000 discount on a ticket of higher value.
At the same time, throughout this five-day promotion, Vi is also offering up to 50GB of additional data on specific recharges made through the Vi App, all at no extra charge. Furthermore, Vi users can win exclusive discount coupons worth ₹400 from EaseMyTrip on flight tickets, alongside other enticing rewards. According to Vi, the higher the number of recharges carried out via the Vi App, the greater the chances of winning flight tickets and extra data. The offers mentioned above are exclusively available on the Vi App.
Vi Priority Service
Vi has also launched a new service named Vi Priority, designed to deliver a hassle-free customer service experience tailored for its high-value postpaid subscribers. Vi postpaid users will receive a host of special benefits as part of this service.
- Direct access to 24/7 premium call center services, which bypasses IVR. Further, senior customer support executives will directly attend the calls for a seamless experience.
- Zero waiting: Vi users will get priority service at the Vi Stores, offering a speedy resolution to their queries.
- Effortless bill payment with enhanced user interface and experience on the Vi App: Personalized birthday and anniversary greetings and Premium Onboarding.
Vi Priority service is already available in nine circles, including Mumbai, Delhi, Kolkata, Gujarat, Karnataka, Kerala, Maharashtra & Goa, Tamil Nadu, and Andhra Pradesh, and it will be rolled out to other states across India.