Airtel Rolls Out Covid Support Services on its Digital Platforms and Announces Benefits Worth ₹270-crore

Airtel has rolled out a range of Covid support initiatives for customers by leveraging its digital platforms and also announced benefits worth ₹270 crore to help 55 million low-income customers to help them stay connected during the ongoing pandemic.

Airtel Covid 1

As a one-time gesture, Airtel will give the ₹49 pack FREE of cost to over 55 million low-income customers. The pack offers a talk time of ₹38 and 100 MB data with a validity of 28 days. Additionally, Airtel prepaid customers buying the ₹79 recharge coupon will now get double the benefit. Both of these benefits will be available to Airtel customers in the coming week. 

Covid services on Airtel Thanks app

Covid SOS – The platform is powered by Airtel IQ and aggregates verified and updated contacts for important supplies such as medicines, oxygen, plasma donors, ambulance, hospital beds (regular, O2, ICU), and testing centres. With a few clicks, the platform connects users to these service providers and resources and tries to ensure that users do not have to waste precious time to access this data. All the information available on Covid SOS is painstakingly verified by their teams.

Airtel IQ

Cowin – Airtel Thanks users can also book a vaccination slot for themselves and their family & friends through the app. With the Cowin platform APIs integrated with Airtel Thanks app, information on nearest vaccination centres and available slots is updated on real time basis. Users need to download the latest version of Airtel Thanks app (iOS, Android), go to the Explore section and click on the Covid support banners to access relevant resources.

Business can create FREE Helpline for employees with Airtel IQ – Business of all sizes can set up FREE Covid Helpline for their employees within a few minutes with Airtel IQ – a cloud communication platform. Airtel is also giving 5000 minutes with each Helpline account so that businesses can stay connected with their employees and organize their efforts.

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