Huawei Announces VIP Customer Service for Huawei P30 Pro Customers in India

To provide the most premium and exclusive service to customers in India Huawei Consumer Business Group India today announced Special VIP Services for its recently launched flagship Huawei P30 Pro. The customers of the Huawei P30 Pro can enjoy free pick and drop service for their Huawei P30 Pro irrespective of the purchase method, online or retail.

To avail the VIP service online, customers can access the dedicated IVR/ toll-free number which is attended by expert professionals at the Contact Center. Customers can also book an appointment through the Hi Care App or via the Huawei website. Apart from the free pick up and drop service, Huawei is also providing:

  • Dedicated IVR for these devices at Toll-free Number
  • Dedicated VIP support agents at contact centers
  • Free Pick & Drop without distance limitation*
  • Faster Repair turnaround time for these devices
  • No Reservation/Token System at Exclusive service centers
  • Priority Service by Centre Manager at Exclusive service centers

Speaking on the VIP service feature, Tornado Pan, Country Manager (Huawei Brand), Consumer Business Group, Huawei India said, “Customer delight and satisfaction form the core of our very DNA, be it in terms of product innovation or service delivery. The VIP service is yet another step on our part to provide the best-in-class service to our esteemed consumers across India. The offer is applicable for all variants of the Huawei P30 Pro devices, irrespective of the purchase method, online or retail. Also, as long as the customers have purchased the specific device model, they are eligible to avail the VIP services within the specified warranty period.”

Huawei P30 Pro Full Specifications

  • 6.47-inch Full HD+ OLED Display, 2340 x 1080 Pixels
  • DCI-P3 Color Gamut
  • In-display Fingerprint Reader
  • Water and Dust Resistant (IP68)
  • Huawei Kirin 980 Processor, Octa-core, Dual NPU, ARM Mali-G76 GPU
  • 8GB LPDDR4x RAM, 128GB Storage
  • Expandable Storage upto 256GB with NM card
  • Android 9.0 Pie with EMUI 9.1
  • 4,200mAh Battery, 40W Fast Charging, 15W Wireless Charging
  • Quad Rear Cameras (40MP f/1.6, OIS + 20MP f/2.2, Ultra Wide Angle Lens + 8MP Telephoto Sensor, OIS + Huawei ToF Depth Sensor, Laser Autofocus, PDAF
  • 32MP Front Camera, f/2.0
  • Hybrid Dual SIM (Nano SIM + Nano SIM or NM card)
  • 2G/3G/4G, Dual VoLTE, NFC, Dolby ATMOS
  • Bluetooth 5.0, Wi-Fi a/b/g/n/ac (2.4/5GHz)
  • Sensors – Ambient Light, Gyroscope, Compass, Proximity, Gravity, Hall, Infrared, Colour Temperature Sensor
  • Dual-band GPS (L1+L5), USB 3.1 Type-C Port
  • Dimensions – 158 x 73.4 x 8.41 mm
  • Weight – 192g
  • In the Box – Handset, Charger, Type-C Cable, Type-C Earphones, TPU Protective Case, SIM Ejector, Manuals

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